A proposal of the total solutions will be provided to you before execution of the operation.
Our customer services team will then source skilled and experienced employees together with the right equipment and technology. We will deploy a dedicated team to your site with a high caliber supervisor.
A detailed cleaning schedule per work area will be provided. The site supervisor will be permanently based on the premises and will be responsible for the setting and maintenance of acceptable standards of the operations.
Training and induction specific to the client’s site will be done by the supervisor and area manager with all employees.
In addition to the daily supervision, monitoring of the site is done by an area manager weekly who evaluates the services delivered by the entire team.
BOTH MANAGEMENT AND THE SUPERVISOR WILL BE RESPONSIBLE FOR THE FOLLOWING:
- Arrange and conduct regular site meetings with the client
- Ongoing monitoring of employees performance and services delivered
- Ongoing training of staff and quality checks
- Provide monthly feedback reports on services delivered to the client
- Implement and ensure employees adhere to cleaning procedures